Refund Policy

DIGIVELL LTD aims to provide high‑quality cleaning and maintenance services. Refunds may be issued only in cases where the service was not delivered as agreed.

 
Customers must report issues within 48 hours of service completion. We may offer a free re‑service before considering a refund. Refund eligibility is evaluated on a case‑by‑case basis.
 

Payments processed by third‑party providers may be subject to their rules and timelines. DIGIVELL LTD is not responsible for delays caused by external payment systems.


Refunds, when approved, will be issued using the original payment method.